Grandiflora wants to create a safe and secure web-site for its customers. We want you to understand and trust your online shopping experience. Grandiflora is legally committed to protecting all your transactions and information.
Your credit card details and personal information will NEVER be disclosed to any third parties, unless obliged to do so by law.
Please bear in mind, as a customer in this virtual store, you also have certain legal obligations, similar to any other shopping experience. For more information, read our Terms and Conditions policy.
Grandiflora shall take all reasonable steps to protect the personal information of Users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from here
In addition to the information requested on the registration page, Grandiflora may electronically collect, store and use the following recently viewed and purchased products (shown on your left hand menu) and the IP address of the computer used to browse the website.
This information is used only to greet the User when he/she accesses the web site;
- to verify the identity of the User when transacting with the site,
- to inform the User of facts relating to his/her past shopping and product preferences;
- to display once off information such as promotions on the website,
- to show the status of current orders,
- to compile group-level statistical information about browsing habits, click-patterns and access to the web site.
The information Grandiflora collects from users is subject to the following provisions:
- Grandiflora shall not disclose personal information from Users without User consent;
- Grandiflora shall disclose information without the User's consent only through due legal process;
- Grandiflora may compile, use and share any information that does not relate to any specific individual.
- Grandiflora owns and retains all rights to non-personal statistical information collected and compiled by this website
Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that Grandiflora suffers any damage or loss.
The user agrees and warrants that its log-in name and password shall be used for personal use only; and not be disclosed to any third party. The user allows Grandiflora to take all reasonable steps to ensure the integrity and security of the site and back-office applications.
Security Policy - Credit cards
- Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
- Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
- The Merchant does not have access to credit details.
- Virtual Card Services continually reviews and enhances its security in line with technological changes.
